Our Value Chain
Our complete credit management Value Chain has been developed to help businesses manage their risk better and provide a competitive advantage.
Our aim is to ensure our clients achieve the maximum overall profitability from trading.
Credit Policies
A Credit Policy is the starting point of an effective credit management process.
Debtsource looks at all of your existing, formal or informal, processes and compiles a comprehensive document that will be your credit management blueprint. This document will support and assist sales staff, new appointees and management as it clearly defines your credit management goals and expected outcomes. The document provides cash flow certainty as your revenue collection targets are intrinsically linked to the management of the process.
Documentation
Effective, concise and relevant documentation is critical to successful credit management.
Debtsource manages a large volume of pre-legal and legal matters on an ongoing basis and you will benefit from this continued learning with a perfect credit agreement, tailored to your individual needs.
Credit Limits
Every comprehensive review, South African and international, contains a recommended credit limit guideline.
This value is scientifically calculated and includes an ideal and maximum credit limit. Critically, Debtsource guarantees its limit recommendations. This means that if any debtor defaults on payment Debtsource will carry the cost of the pre-legal and legal fees required to recover the outstanding amounts (conditions apply).
Insurance and Securities
Debtsource is a specialist in implementing and managing trade credit insurance policies.
Debtsource is an authorised intermediary to a number of South Africa’s top insurance companies. Your credit risk will be insured up to a pre-agreed credit limit. If the debtor fails to pay for undisputed goods or services provided, you can lodge a claim.
Information Systems and Data Management
Debtsource operates with a unique, bespoke web-based credit management software – Debtman.
Debtman is arguably the most advanced trade credit management tool available providing extremely effective debtor management and a next-level reporting system. Debtman contains all the credit data and researched information on your accounts and enables us to segment and manipulate data to provide powerful management information resulting in scientific and effective decision making.
Credit Control
The Debtsource Credit Control function contacts follow up and resolve queries with customers to ensure your agreed monthly cash flow targets are achieved.
The credit-control teams are managed by a qualified management team who have vast credit knowledge and experience. This ensures that credit controllers perform professionally and effectively to ensure that the proceeds of all payments are received in your account.
Debtor Financing
Debtsource will help you leverage your receivables for maximum cash flow advantage.
Together with our funding partners, Debtsource is able to provide unique trade financing solutions that range from selected debtor invoice discounting to supply chain finance and factoring.
Pre-legal and Legal Recovery
Debtsource are specialists in recovering money from delinquent debtors.
In-house pre-legal and legal staff work closely with contracted attorneys, advocates and related specialists to ensure you have the best possible team at your disposal. Debtsource’s philosophy is to do everything possible to mitigate the loss in pre-legal before embarking on legal action which can be time consuming due to the cumbersome South African legal system. Experienced credit management staff ensure that your file is managed through every step of the process in order to minimise cost and maximise recoveries.
Management Reporting
A dedicated Customer Relationship Manager (CRM) is assigned to every client.
The CRM is a credit specialist and will serve as your key contact point for any issues relating to credit management of your Debtsource relationship. Regular meetings are held with every client to provide you with specific and customised management reporting.
Staff Selection
Looking to employ credit staff?
Debtsource will assist by providing competency testing and specialist credit recruitment company contacts. Your CRM is available to help you screen staff and assist through the interview process.
Staff Training
Better trained staff means better cash-flow.
With limited formal opportunities to study the art of trade credit management, credit control and credit insurance, Debtsource can provide you with specific training courses to help your staff manage receivables more efficiently. In addition, Debtsource hosts regular sessions at the in-house training centre based on topics that are relevant to your business.
Credit Policies
A Credit Policy is the starting point of an effective credit management process.
Debtsource looks at all of your existing, formal or informal, processes and compiles a comprehensive document that will be your credit management blueprint. This document will support and assist sales staff, new appointees and management as it clearly defines your credit management goals and expected outcomes. The document provides cash flow certainty as your revenue collection targets are intrinsically linked to the management of the process.
Documentation
Effective, concise and relevant documentation is critical to successful credit management.
Debtsource manages a large volume of pre-legal and legal matters on an ongoing basis and you will benefit from this continued learning with a perfect credit agreement, tailored to your individual needs.
Credit Limits
Every comprehensive review, South African and international, contains a recommended credit limit guideline.
This value is scientifically calculated and includes an ideal and maximum credit limit. Critically, Debtsource guarantees its limit recommendations. This means that if any debtor defaults on payment Debtsource will carry the cost of the pre-legal and legal fees required to recover the outstanding amounts (conditions apply).
Insurance and Securities
Debtsource is a specialist in implementing and managing trade credit insurance policies.
Debtsource is an authorised intermediary to a number of South Africa’s top insurance companies. Your credit risk will be insured up to a pre-agreed credit limit. If the debtor fails to pay for undisputed goods or services provided, you can lodge a claim.
Information Systems and Data Management
Debtsource operates with a unique, bespoke web-based credit management software – Debtman.
Debtman is arguably the most advanced trade credit management tool available providing extremely effective debtor management and a next-level reporting system. Debtman contains all the credit data and researched information on your accounts and enables us to segment and manipulate data to provide powerful management information resulting in scientific and effective decision making.
Credit Control
The Debtsource Credit Control function contacts follow up and resolve queries with customers to ensure your agreed monthly cash flow targets are achieved.
The credit-control teams are managed by a qualified management team who have vast credit knowledge and experience. This ensures that credit controllers perform professionally and effectively to ensure that the proceeds of all payments are received in your account.
Debtor Financing
Debtsource will help you leverage your receivables for maximum cash flow advantage.
Together with our funding partners, Debtsource is able to provide unique trade financing solutions that range from selected debtor invoice discounting to supply chain finance and factoring.
Pre-legal and Legal Recovery
Debtsource are specialists in recovering money from delinquent debtors.
In-house pre-legal and legal staff work closely with contracted attorneys, advocates and related specialists to ensure you have the best possible team at your disposal. Debtsource’s philosophy is to do everything possible to mitigate the loss in pre-legal before embarking on legal action which can be time consuming due to the cumbersome South African legal system. Experienced credit management staff ensure that your file is managed through every step of the process in order to minimise cost and maximise recoveries.
Management Reporting
A dedicated Customer Relationship Manager (CRM) is assigned to every client.
The CRM is a credit specialist and will serve as your key contact point for any issues relating to credit management of your Debtsource relationship. Regular meetings are held with every client to provide you with specific and customised management reporting.
Staff Selection
Looking to employ credit staff?
Debtsource will assist by providing competency testing and specialist credit recruitment company contacts. Your CRM is available to help you screen staff and assist through the interview process.
Staff Training
Better trained staff means better cash-flow.
With limited formal opportunities to study the art of trade credit management, credit control and credit insurance, Debtsource can provide you with specific training courses to help your staff manage receivables more efficiently. In addition, Debtsource hosts regular sessions at the in-house training centre based on topics that are relevant to your business.